Improving the lessons learnt process
Even mature organisations can improve reflective practices in their projects, Denise O’Sullivan discovers in examining the lessons learnt process in an aircraft management company’s software development and organisational change project.
Cool change: Lewin’s change management model
Lewin’s 3-step change management model focuses on recognising that organisations need to change from business as usual, take action, and then embed the change. Elissa Farrow discusses some of the issues with using this model.