Knowledge management is more than lessons learnt At best, lessons learnt are explicit knowledge, readily articulated, codified, stored, accessed and transmitted to others—but this is not knowledge management, writes Dr Lynda Bourne. So what is? March 8, 2016 Knowledge Lessons Learnt
Change leaders need information and empathy Leaders need access to information and a degree of empathy from their peers and senior leadership to successfully fulfil their duties as change leaders, writes Elissa Farrow. Here’s how to support them. March 7, 2016 Blogs Change
Leadership in organisational change A successful change culture depends on the leadership team signalling their commitment to change, writes Ivan Seselj. Not only does this set the vision for what the business is trying to achieve, it empowers key change agents. February 25, 2016 Change
How to support change leaders Elissa Farrow offers some practical strategies for leaders and change managers to ensure that those key to the change are suitably supported and focused on achieving the benefits required. February 22, 2016 Blogs Change
6 tips to improve incident management We do our best to prevent incidents from occurring, but that can’t be our only preparation. Hannah Dickins suggests six ways to improve your incident management process. February 10, 2016 Risk
Project success lies in supported leaders Senior leaders are often taken for granted and expected to be more resilient than lower level managers and staff, without the same support mechanisms. Elissa Farrow believes this affects project success. February 8, 2016 Blogs Change
10 attributes of successful project managers What are those attributes that make a project manager great? What makes a manager successful in a real sense? Shikha Menwal chooses 10 traits of successful project manager. February 5, 2016 Managing
Information governance for BI projects An information governance group is one mechanism to ensure a common language or standard definition of business words is used across the organisation. Cameron Johnson provides a case for how this group can be used in business intelligence projects. January 11, 2016 Governance
Checking the risk process The term ‘box-ticking’ is always used in this negative way, as a bad thing to be avoided. But perhaps ticking boxes could be useful if we do it differently for risk, suggests Risk Doctor David Hillson. December 16, 2015 Risk
