How knowledge management bridges the project skills gap

As a project transitions from one phase to another in its lifecycle, different skills are required. In the case of construction projects, mismanaging skills gaps during these transitions is a threat to the project’s success.

“Transitioning between phases dictates the need for different skill sets and it is crucial that every organisation manages its labour resource efficiently to avoid skill gaps that could lead to its downfall in this highly competitive world,” notes Neroshan Devakumaran, author of ‘Application of social learning theory to boost technician skills and performance in a construction project’.

In his paper, Devakumaran uses a case study from his own work to illustrate how a model based on social learning theory, combined with other learning styles, can help train unskilled technicians quickly and effectively. By starting with observation of task completion, followed by reinforcement of actions, previously unskilled technicians quickly picked up the necessary skills to undertake more complex tasks.

Although this training method worked for Devakumaran, he does note upon reflection that further improvements are possible in the area of motivation and providing incentives for advanced training and promotion.

For more details, click to access ‘Application of social learning theory to boost technician skills and performance in a construction project‘ as a PDF.