A framework of key performance indicators, or KPIs, is a powerful tool at the project manager’s disposition that, if structured...
The true cost of quality in project communication
Expert Joseph Juran defined quality as fit for purpose, an elegant definition that applies equally to the quality of your management...
10 ways to assess process performance
In a world full of management jargon about being 'data driven' and having 'accountabilities' and 'KPIs' and 'dashboards', it’s easy to...