4 project stakeholder biases to watch
Are your project stakeholders biased? The short answer to this question is ‘yes’ and to make matters worse, your opinion of your stakeholders, your team and yourself are also affected by bias. Lynda Bourne outlines four common biases you’ll encounter.
The role of process fairness in decisions
When you have to deliver bad news to a person, the processes you use are at least as important as the decision you have made. Lynda Bourne suggests that the next time you have to make a decision that will affect your team, involve them.
Problems, conflicts and decisions
While frequently treated as separate topics, conflict management, problem solving and decision making are interrelated and all are focused on achieving the best possible outcome. Dr Lynda Bourne looks at how to deal with wicked problems.