Dominic O'Brien

Project performance improvement in the broadcasting industry

“Knowledge transfer has always been a challenge for organisations,” according to David Levine, and this challenge also extends into the field of project management. The majority of rich project knowledge is gained by individual experiences, creative thinking and interaction with other team members. This knowledge is for the most part captured and stored as tacit […]

Project Performance Improvement—Dominic O’Brien

Project Performance Improvement
This paper explores the challenge of sharing knowledge across a team within the context of a broadcast industry project, demonstrating a shift of thinking (metanoia) in learning. During the project a Collaborative Design Model of regular individual and group reflection was developed, that assisted in expanding the level of shared knowledge and creativity within a team. The model shares the outputs of individual reflection with the whole team which then acts as a catalyst to drive innovation that can benefit the project. Hence the model is a key foundation for building a learning organization that can generate deeper knowledge. A critical part of the model is the use of a time linked semi structure management approach, a form of light touch supervision. This supervision style provides a clear definition of objectives, regular monitoring and direction without overpowering the team. This allows for the growth of a creative environment in which innovation can flourish. The benefits of this approach are examined in the paper and include creative problem solving and tacit knowledge sharing.

Author: Dominic O’Brien
Review status: Postgraduate assignment (University of Technology Sydney)