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Articles Tagged 'engagement'

  • Creating a Culture of Engagement and Accountability—Tom Rose

    Creating a Culture of Engagement and Accountability
    Executives and their leadership teams do three big things. They build a strategic vision, they mobilise an organisation to execute that vision, and they guide an organisation through and around implementation challenges that occur in making that vision a reality. In pursuing this threefold agenda, leaders actively cultivate a context that both engages others and promotes their accountability—this includes junior colleagues, peers, and senior colleagues.

    To address today’s pressing challenges most leaders and their executive teams have crafted strategic visions for how to win the hearts and minds of customers and secure profitable growth. While many have confidence in the vision, they have much less in its execution. Many executives worry that their organisations will not successfully execute the plans needed to make the strategic vision a reality. They foresee implementation challenges.

    People will have to do new things or familiar things differently. They will also need to drive results within tight timelines and budgets while negotiating the challenges of working with global and often remote teams.

    Author: Tom Rose
    Review status: N/A

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    Whitepapers
  • Using Voice of the Customer in projects

    Most project managers think they know what their stakeholders want, but more often than not they are either partially correct or incomplete. Often used in business, Voice of the Customer programs have become a strategic asset for the most forward thinking and customer-centric project managers, writes Chuck Schaeffer.

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