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    Articles by Chuck Schaeffer

    admin
    Chuck Schaeffer is the Vice President for CRM at UXC Eclipse, a leading provider of intelligent business solutions to the enterprise and mid-market.
    has written 1 articles for us.
  • Using Voice of the Customer in projects

    Most project managers think they know what their stakeholders want, but more often than not they are either partially correct or incomplete. Often used in business, Voice of the Customer programs have become a strategic asset for the most forward thinking and customer-centric project managers, writes Chuck Schaeffer.

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